Refund policy

Returns

We offer a 7-day return policy. You can request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • All original tags and packaging must be included

  • You must provide valid proof of purchase

To start a return, contact us via WhatsApp or Call at +92 326 7869007.
Once approved, we’ll provide the return instructions. Please note: Customers are responsible for return shipping costs, unless the item is defective or incorrect.

Items Not Eligible for Return

The following items cannot be returned:

  • Custom or made-to-order products

  • Items purchased on sale or promotion

  • Gift cards

  • Products damaged due to misuse or mishandling

Exchanges

We only replace items if they are defective or damaged.
To request an exchange, contact us within 48 hours of receiving your order at +92 326 7869007.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 7–10 business days.
Please note: Shipping costs are non-refundable.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Double-check your bank or credit card statement

  • Contact your bank or payment provider — it may take time to process

  • Still need help? Contact us at +92 326 7869007

Need Help?

📞 Call or WhatsApp: +92 326 7869007
We’re here to assist you with any return or refund questions.